Version 1.2, September 2015

These terms and conditions (the "Terms") govern your use of the CRM for Small Business training websites (the "Website" or the "Websites"). If you proceed to use our Websites you are agreeing to and will be bound by these terms and conditions.


Courses: Video, textual and graphical aid(s) to learning

Course Provider : CRM for Small Business Ltd

Materials: Courses provided by authors (or carefully selected "Third Party Providers")

Members(s): Registered Users


This material is copyrighted: No part of these material may be copied, photocopied or reproduced in any form or by any means without the permission in writing from The Course Provider. Violation of these laws will lead to prosecution.

All trademarks, service marks, products or services are trademarks or registered trademarks of their respective holders and are acknowledged by the authors.


Every effort has been made to ensure complete and accurate information concerning the material presented in these courses. However, our training website or the course provider cannot be held legally responsible for any mistakes in printing or faulty instructions contained within this manual.

The authors appreciate receiving notice of any errors or misprints. Information in these online manuals is subject to change without notice.

Companies, names and data used in examples herein are fictitious unless otherwise noted.

All materials supplied for training are designed to familiarise the user with the operation of software programs.

There are no warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose, made with respect to the materials or any information provided to the user herein.

Neither the author, publisher or our training website shall be liable for any direct, indirect, special, incidental or consequential damages arising out of the use or inability to use the contents of these courses.


Our website and the documents it sells contains business strategies, marketing methods and other business advice that, regardless of my own results and experience, may not produce the same results (or any results) for you. We make absolutely no guarantee, expressed or implied, that by following the advice below you will make any money or improve current profits, as there are several factors and variables that come into play regarding any given business.

Primarily, results will depend on the nature of the product or business model, the conditions of the marketplace, the experience of the individual, and situations and elements that are beyond your control.

As with any business endeavour, you assume all risk related to investment and money based on your own discretion and at your own potential expense.


The CRM for Small Business refunds policy is detailed in full here.


Each member of the CRM for Small Business e-learning websites is granted a unique user ID and password which is used to gain access to the materials therein. Under NO circumstances whatsoever may any registered user share or distribute their user IDs or passwords to other users or third parties. Any breach of this term will result in the immediate suspension of the account.

Members with printable rights are granted permission to produce a single hard copy of each training course for their own use only. Members without printable rights must under NO circumstances whatsoever print, duplicate or reprint the courseware contained within.

Under NO circumstances whatsoever shall members distribute the courseware contained within this site. Each course is individually licensed and any member found in breach of this term shall have their account suspended immediately.


Members are required to have an installed working version of Adobe Acrobat Reader version 9 or above and appropriate software, as indicated for the course.

Members are required to have an installed working copy of Google Chrome version 45 or above, or Firefox version 40 or above web browser. The web pages are not guaranteed to display in any other format.


All information, documents, products, software, and services (the "Materials") provided on our Website were provided by or to the CRM for Small Business training website by their respective authors (the "Third Party Providers") and are the copyrighted work of the CRM for Small Business training website and/or the Third Party Providers. Except as stated herein, none of the Materials may be copied, reproduced, distributed or republished in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior express written permission of CRM for Small Business Ltd or the Third Party Provider.

No part of the Website, including logos, graphics, or images, may reproduced or retransmitted in any way, or by any means, without the prior express written permission of CRM for Small Business Ltd. You also may not, without the prior express written permission from CRM for Small Business Ltd, "mirror" any Material contained on our Website on any other server.

Nothing on our Website shall be construed as conferring any license or permission under any of the CRM for Small Business training website's or any Third Party Provider's intellectual property rights, whether by implication, or otherwise. You acknowledge sole responsibility for obtaining any such permission.

Permission is granted to display the CRM for Small Business training Materials on our Website provided that:

  1. the Materials are viewed in a web browser;
  2. the use of such Materials is solely for personal, non-commercial and informational use and will not be copied, downloaded as files or snapshots or posted on any networked computer or broadcast in any media, and;
  3. no modifications of any of the Materials are made.

This permission terminates automatically without notice if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded and printed Materials.

Any unauthorised use of any Materials contained on our Website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


Courses provided by Third Party Providers have not been independently authenticated in whole or in part by the CRM for Small Business Ltd.

CRM for Small Business Ltd is committed to respecting others' intellectual property rights, and we ask our users to do the same. The CRM for Small Business training website may, in its sole discretion, remove providers' courses that may infringe or otherwise violate others' intellectual property rights.

Please contact the CRM for Small Business training website's Copyright Officer for notice of claims of copyright infringement on our Website can be reached by using the Contact Us link at the top of each page. When doing so, please provide:

  • an electronic or physical signature of the person authorised to act on behalf of the copyright owner;
  • a description of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on our Website;
  • your address, telephone number, and email address so that we can contact you;
  • a statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and
  • a statement by you, made under penalty of perjury, that the information in your notice to us is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf.


Our Website may be linked to other Websites which are not under the control of and are not maintained by the CRM for Small Business training websites. The CRM for Small Business training website is not responsible for the content of those sites. The CRM for Small Business training website is providing these links to you only as a convenience, and the inclusion of any link to such sites does not imply endorsement by the CRM for Small Business training website of those sites.


Unless otherwise explicity stated, the materials on the website are provided "as is", and are for registered members use only, and all express or implied conditions, representations and warranties, including any implied warranty of fitness for a particular purpose, or non-infringement, are disclaimed, except to the extent that such disclaimers are held to be legally invalid. The CRM for Small Business training website makes no representations, warranties, guarantees as to the quality, suitability, truth, accuracy or completeness of any of the courses contained on the CRM for Small Business training website.  Any questions regarding the courses should be directed to the providers of such courses.


The CRM for Small Business training website shall not be liable for any damages suffered as a result of using, copying, distributing, or downloading the courses. In no event shall the CRM for Small Business training website be liable for any indirect, punitive, special, incidental, or consequential damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises, whether for breach or in tort, even if the CRM for Small Business training website has been previously advised of the possibility of such damage.

You have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the website and will not make a claim against the CRM for Small Business training website for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the courses.

You agree to hold the CRM for Small Business training website harmless from, and you covenant not to sue the CRM for Small Business training website for, any claims based on using the CRM for Small Business training website.


Our Website could include inaccuracies or typographical errors. The CRM for Small Business training website and the Third Party Providers may make improvements and/or changes in the courses described on our Website at any time without notice. Changes are periodically made to the Website.

These Terms represent the entire understanding relating to the use of the Website and prevail over any prior or contemporaneous, conflicting or additional, communications. The CRM for Small Business training website can revise these Terms at any time without notice by updating these Elearning Terms and Conditions on the website.